Refunds & Cancellation Policy
Welcome to Umang Kids! We appreciate your trust in our products and services. Please read our Refunds & Cancellation policy carefully before making a purchase.
No Refunds, No Exchange, No Cancellation
At Umang Kids, we strive to provide high-quality toys, including kids’ toys, Montessori toys, and educational toys. Due to the nature of our products, we follow a strict No Refund, No Exchange, and No Cancellation policy. Once an order is placed, it cannot be modified or canceled.
Damaged or Defective Products
We take utmost care in packaging and shipping your orders. However, if you receive a damaged or defective product, you may be eligible for a replacement. To claim a replacement, please follow these steps:
Record a clear unboxing video while opening the package, ensuring the issue is visible.
Send the unboxing video along with your order details to our email: contact@umangkids.com
Contact us at 9909363355 within 24 hours of receiving the product.
Our team will review the video and determine if the claim is valid. If approved, we will provide a replacement for the defective item.
Important Notes:
Claims without an unboxing video will not be entertained.
The product must be unused and in its original packaging.
We do not offer refunds, only replacements for damaged products.
For any queries, feel free to reach out to us at contact@umangkids.com or call 9909363355.
Thank you for shopping with Umang Kids!